Welcome To Concorde Travel

Notice to all Customers of

Joe Walsh Pilgrimtours t/a Concorde Travel, Joe Walsh Tours,

Cara Holidays & Pilgrimages Abroad. 143 Lower Baggot Street,

Dublin 2

This business has ceased to trade with effect from 27th April 2021

Customers with current bookings

The Commission for Aviation Regulation operates consumer protection schemes. You may be covered if you purchased a package from Joe Walsh Pilgrimtours Ltd (trading names listed above) and this package includes travel, departing Ireland. You may also be covered if you bought travel (alone) commencing in Ireland.

If you were issued with a Refund Credit Note from Joe Walsh Pilgrimtours Ltd (trading names listed above) you may be entitled to a refund from the Refund Credit Note scheme, if your booking was a package that included travel, departing Ireland.

There is also separate consumer protection in place to cover customers who bought a travel package commencing elsewhere in Europe.

Group Bookings

If you have a booking as part of a group and you paid Joe Walsh Pilgrimtours Ltd (trading names listed above) directly please complete and submit a claim form within 60 days of the collapse of the business.

If you have a booking as part of a group and you paid your group organiser directly, please be advised that the group organiser must complete and submit a claim form on behalf of the entire group within 60 days of the collapse of the business.

How can I make a claim?

For customers who bought either travel alone or a travel package commencing in Ireland a claim form is available at the link below. You must submit your claim form within 60 days of the collapse of the business. The Commission will then assess these claims to determine the amount due to the claimant.

For customers who bought a travel package commencing elsewhere in Europe we will issue details about how you can make a claim as soon as possible.

Unfortunately, no other customers are covered by the schemes. If you are one of these customers, we advise you to look at the charge back policy of your credit/debit card provider and/or any holiday insurance you may have in place.

Claim forms can be obtained on www.aviationreg.ie